Legal
Privacy Policy
Website and material inquiry data
Information collected
We may collect contact details, organization, country or region, inquiry text, application and material requirements, requested quantity, destination, attachments and technical data you choose to submit. Basic device, browser and server information may be processed to operate and secure the website.
Purpose and basis
Information is used to respond to inquiries, define technical requirements, coordinate samples or trials, prepare a commercial response, maintain records, protect the service and comply with applicable obligations. The legal basis depends on jurisdiction and may include requested pre-contract steps, legitimate interests, consent or legal compliance.
Sharing and retention
Data may be shared with authorized service providers, technical laboratories, manufacturing or logistics parties when needed to answer the request and subject to appropriate controls. We retain information only as long as reasonably required for the inquiry, contractual records, security or legal duties.
Your choices
Depending on applicable law, you may request access, correction, deletion, restriction, objection or portability. Some records may be retained where legally required or necessary to establish and defend rights. A request should identify the relevant inquiry and jurisdiction.
Security and international handling
Reasonable organizational and technical measures are used, but no transmission is guaranteed secure. Do not submit sensitive personal data or confidential technical originals through an unprotected form. Cross-border handling, where required, is managed under the controls applicable to the parties involved.
Contact
Privacy questions can be submitted through the Contact page. Include “Privacy Request,” your relationship to the inquiry and the jurisdiction that applies.